Privacy Policy

Last updated: November 24, 2025

1. Introduction

Welcome to Flipminis ("we," "our," or "us"). We are committed to protecting your privacy and personal information with the highest level of security. This Privacy Policy explains how we handle your data when you visit our website and use our services.

Our Core Privacy Commitment: We DO NOT share, sell, or distribute your personal information to any third parties, advertisers, or external organizations under any circumstances.

2. Information We Collect

We collect only the minimal information necessary to provide you with our services:

Basic Account Information

  • Name and email address (for account creation)
  • Phone number (for order notifications and support)
  • Business name and description (for store setup)
  • Product listings and store content (that you choose to publish)

What We DO NOT Collect or Ask For

  • We NEVER ask for your ATM PIN, CVV, or card passwords
  • We DO NOT store your credit/debit card details
  • We DO NOT ask for your bank account passwords
  • We DO NOT collect sensitive financial information
  • We DO NOT track your browsing history across other websites

Technical Information

For service improvement and security purposes only, we may collect:

  • Device type and browser information
  • IP address (for security and fraud prevention)
  • Login timestamps (to protect your account)

3. How We Use Your Information

Your information is used ONLY for the following purposes:

  • To create and manage your Flipminis account
  • To process your orders and transactions
  • To send order confirmations and updates
  • To provide customer support when you contact us
  • To improve our platform's functionality and user experience
  • To detect and prevent fraudulent activities
  • To send important service announcements (you can opt-out of promotional emails)

We DO NOT use your data for advertising, marketing to third parties, or any purpose beyond providing our core services to you.

4. Data Sharing and Disclosure

WE DO NOT SHARE YOUR DATA

Your personal information remains completely private and is NEVER shared, sold, rented, or disclosed to:

  • ❌ Third-party advertisers
  • ❌ Marketing companies
  • ❌ Data brokers
  • ❌ Social media platforms
  • ❌ Analytics companies (beyond essential technical services)
  • ❌ Any external organizations for commercial purposes

Limited Exceptions

Your information may only be accessed in these specific circumstances:

  • Payment Processing: Transactions are processed through secure, PCI-DSS compliant payment gateways. We never see or store your card details, PIN, or CVV.
  • Legal Compliance: Only if required by law enforcement with a valid legal order
  • Platform Security: To prevent fraud or protect user safety

5. Payment Security

Your Financial Information is Protected

IMPORTANT: Flipminis NEVER asks for or stores:

  • 🔒 ATM PIN numbers
  • 🔒 CVV/CVC codes
  • 🔒 Card passwords or OTPs
  • 🔒 Bank account passwords
  • 🔒 Full credit/debit card numbers

All payment transactions are processed through industry-leading, certified payment gateways that comply with international security standards (PCI-DSS). Your payment information goes directly to these secure gateways and never passes through our servers.

If anyone claiming to be from Flipminis asks for your PIN, CVV, password, or OTP, it is a scam. Please report it to us immediately.

6. Data Security

We implement the highest level of security measures to protect your information:

  • Encryption: All data transmission is encrypted using SSL/TLS technology
  • Secure Servers: Your data is stored on secure, access-controlled servers
  • Regular Security Audits: We conduct frequent security assessments
  • Access Controls: Only authorized personnel can access systems (with strict logging)
  • Password Protection: Your password is encrypted and cannot be viewed by anyone
  • Two-Factor Authentication: Available for additional account security

We take data security seriously and continuously update our security measures to protect your information from unauthorized access, alteration, or disclosure.

7. Data Retention

We retain your personal information only for as long as:

  • Your account remains active
  • Required to provide our services to you
  • Necessary for legal or regulatory compliance

When you delete your account, we permanently remove your personal data from our active systems within 30 days. Some information may be retained in encrypted backups for a limited period for legal and security purposes only.

8. Your Rights and Control

You have complete control over your personal information:

  • Access: View all personal information we have about you
  • Correction: Update or correct your information anytime
  • Deletion: Request complete deletion of your account and data
  • Data Export: Download a copy of your data
  • Opt-Out: Unsubscribe from promotional emails (service emails will continue)
  • Account Closure: Close your account at any time

To exercise any of these rights, simply contact us at oyokart1@gmail.com or through your account settings.

9. Cookies and Tracking

We use minimal cookies only for essential functionality:

  • Session cookies (to keep you logged in)
  • Security cookies (to prevent fraud)
  • Preference cookies (to remember your settings)

We DO NOT use:

  • ❌ Advertising cookies
  • ❌ Third-party tracking cookies
  • ❌ Social media tracking pixels
  • ❌ Cross-site tracking

You can disable cookies in your browser settings, though some features may not work properly.

10. Third-Party Links

Our platform may contain links to external websites (such as payment gateways or social media). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

11. Children's Privacy

Flipminis is intended for users aged 18 and above. We do not knowingly collect information from individuals under 18 years of age. If you believe a child has provided us with personal information, please contact us immediately, and we will delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or through a prominent notice on our website. The "Last updated" date at the top will always reflect the most recent version.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

We typically respond to all inquiries within 24-48 hours.

📌 Remember:

Flipminis will NEVER ask you for your PIN, CVV, OTP, or passwords. Your data is secure with us and is NEVER shared with anyone. If someone requests this information claiming to be from Flipminis, it is a fraud attempt. Please report it to us immediately.